New Builds Guides
9 step-by-step guides for UK homeowners.
How to Escalate Complaints Against a New Build Developer
If your developer refuses to fix defects, you have several escalation routes including NHBC, the Consumer Code and ombudsman services.
What Does the NHBC Buildmark Warranty Cover
The NHBC Buildmark warranty covers new build defects in three stages over 10 years.
What to Check at New Build Handover
The handover is when the developer gives you the keys. Knowing what to check protects your rights.
How to Deal With Condensation in a New Build
New builds are especially prone to condensation because the structure holds excess moisture from construction.
How to Fix Squeaky Floors in a New Build
Squeaky floors in new builds are caused by timber drying out, loose fixings and gaps between boards and joists.
Are New Build Settlement Cracks Normal
Settlement cracks appear in new builds as the structure dries and settles into its foundations.
How to Do a Snagging Inspection Yourself
You can carry out your own snagging inspection with a checklist, basic tools and a methodical approach.
How to Create a New Build Snagging List
A snagging list is a written record of every defect found in your new build property.
What Is a Snagging Inspection and Why You Need One
A snagging inspection identifies defects in a new build before or shortly after you move in.